Front-of-House Scripts

Front-of-House Scripts

From Stutter to Smooth: A Practical Script Audit Template for Your Host Team's Daily Flow

Why Your Host Team's Scripts Stutter and What to Do About ItEvery host team I've worked with has experienced that moment of dread: a critical script f...

Front-of-House Scripts

The 7-Minute Front-of-House Script Refresh: A Busy Owner’s Checklist for Clearer Guest Greetings

Why Your Guest Greeting Matters More Than You Think—And Why It Gets StaleEvery shift, your front-of-house team delivers dozens of greetings. Eac...